Reference

Log Into Your hi78 Account

Your hi78 account keeps your bKash, Nagad, and Rocket wallet history, your active sessions, and your lobby position — all in one place.

bKash wallet linkedNagad & Rocket supportedMobile browser readySession continues across devicesOTP verification on new logins
hi78 Log Into Your hi78 Account
ACCOUNT HELP PATHS

Help With Your hi78 Login

If your login isn't going through — wrong password, OTP not arriving, or account locked after repeated attempts — there are a few ways to get sorted. The fastest route for most issues is live chat, which connects you to someone who can check your account status directly. For wallet-related access problems tied to bKash or Nagad, our support team can confirm the linked number and walk you through re-verification.

Live Chat Reach account support directly through the chat icon on the login page. Useful for locked accounts, OTP delays, or password reset queries.
SMS Reset Flow Use the forgot-password link on the login screen. A reset code goes to your registered number — no support agent needed for standard resets.
Wallet Verification Help If your bKash or Nagad number doesn't match your account record, contact support to re-verify. They'll confirm identity before updating any linked wallet.
WALLET OPTIONS

Local Payments Connected to Your Account

Your hi78 account wallet works directly with the payment apps Bangladesh already runs on. Once you link your method at registration, adding funds after login is a few taps — open your bKash, Nagad, or Rocket app, send to the account number shown in your deposit screen, confirm with your PIN, and the balance reflects in your wallet. No bank card required, no third-party redirects.

bKash Send from your bKash app to the number shown at deposit. Confirm with your bKash PIN and the amount appears in your account wallet directly.
Nagad Nagad transfers follow the same flow — copy the account number from your deposit screen, open Nagad, send, and confirm. Wallet updates once the transfer clears.
Rocket Rocket users can fund their account the same way. Open Rocket, paste the deposit number, enter the amount, and authenticate with your Rocket PIN.
Upay Upay is also accepted for account deposits. Use the number displayed on your deposit screen and confirm via your Upay app as usual.

What to Expect When You Sign In

Returning to hi78 is a short path. Enter the mobile number you registered with, then your password. If you're on a device we haven't seen before, we'll send a one-time code to that number — paste it in and you're through. First-time account holders go through a quick setup: mobile number, a password you choose,

and a wallet link to bKash, Nagad, or Rocket so your balance is ready when you are. We don't store payment credentials on our side — your wallet PIN stays with your own app. If you forget your password, the reset flow sends a verification code to your registered number within a few moments. Account

security details, session history, and linked wallets all sit under your profile once you're logged in.

  • OTP on New Devices Any login from an unrecognised device triggers a one-time code to your registered mobile number, so only you can get in.
  • Wallet Linked at Setup Connect bKash, Nagad, or Rocket during account creation so your deposit method is ready the moment you reach the lobby.
  • Password Reset by SMS Forgotten your password? We send a reset code to your registered number. No email dependency, no waiting on a support ticket.
  • Session Continuity Start a session on your phone and pick it back up on a browser tab — your lobby position and wallet balance carry across without a second login.

Account

Returning to hi78 is a short path. Enter the mobile number you registered with, then your password. If you're on a device we haven't seen before, we'll send a one-time code to that number — paste it in and you're through. First-time account holders go through a quick setup: mobile number, a password you choose, and a wallet link to bKash, Nagad, or Rocket so your balance is ready when you are. We don't store payment credentials on our side — your wallet PIN stays with your own app. If you forget your password, the reset flow sends a verification code to your registered number within a few moments.

Open Your Account

Your details are encrypted for secure account access.

ACCOUNT SAFETY SIGNALS

How We Keep Your Account Secure

Account security at hi78 is built around the way Bangladesh users actually log in — mobile-first, wallet-linked, and often on shared or public connections. We use encrypted sessions so your login credentials and wallet data aren't exposed in transit. Identity checks at account creation mean only the registered number holder can access the account, and OTP verification adds a second layer any time a new device is detected.

Encrypted Sessions

Every login and transaction runs over SSL encryption. Your password and wallet details travel protected, whether you're on mobile data or a shared network.

Identity Verification

Account creation requires a valid mobile number. We verify it before granting lobby access, so the account is tied to a real, registered number from the start.

Device-Level OTP

New device? You get a one-time code before the session opens. This stops anyone else from using your credentials on a phone or browser we haven't seen.

Data Protection

We don't store your bKash, Nagad, or Rocket PIN. Payment authentication happens inside your wallet app, not on our servers — your financial data stays yours.

Account Login Questions Answered

Common questions about accessing your hi78 account, resetting your password, and what to do when something blocks your login.

Go to the login page, enter the mobile number you registered with, and type your password. If it's a new device, enter the OTP sent to your number and you're in.

Tap the forgot-password link on the login screen. We send a reset code to your registered mobile number. Enter the code, set a new password, and log in straight away.

Check that the number on file is still active and receiving SMS. If it's not arriving after a minute, use live chat on the login page and support can check your account status.

Yes. Your session and wallet balance carry across devices. Log in on your phone, then open a browser on desktop — your account state is the same on both.

Repeated failed logins can temporarily lock an account. Use the reset flow first, or open live chat on the login page. Support will verify your identity before unlocking.

Your wallet is linked to your account but is separate from your login credentials. If your linked wallet number changes, contact support to re-verify before making a deposit.
Reference

hi78 Login

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.